Effective Date: []
General Policy
All sales are final. Gomathi Art does not offer refunds or exchanges on purchases once an artwork is sold.
Exceptions – Refunds Only in the Following Cases:
1. Non-Delivery
If your order does not arrive, the full amount paid will be refunded.
2. Damage During Delivery
If the artwork is damaged during delivery, a full refund (including delivery charges) will be provided only if all the following conditions are met:
You contact us within 24 hours of receiving the artwork.
You send a clear photo of the damage via email to [insert email address].
The damage is verified as delivery-related.
Important Notes
We recommend you inspect the artwork immediately upon delivery.
Any claims made after 24 hours of delivery will not be eligible for a refund.
Gomathi Art does not offer exchanges for any artwork once sold.
We appreciate your understanding and are committed to providing a smooth, professional, and trustworthy buying experience.